You have got to be kidding me

I'd been working on the pool, came inside & asked Steph to get the laundry out of the dryer. She told me it was still wet. I told her to turn it back on for just a few min's. She then tells me the dryer isn't working. WHAT? We just bought this washer/dryer brand new April 10th. Delivered on April 16th. After checking everything we can think of, it's still not working & their offices are closed due to the weekend & holiday. So hopefully they can troubleshoot the issue w/ me tomorrow when I call them after work.